Privacy Policy

Shanthaa Realty

Shanthaa Realty (“we”, “our”, “us”) is committed to protecting the privacy and personal information of our clients, customers, property owners, and business associates. This Privacy Policy explains how we collect, use, store, and protect personal information in the course of our real estate services.

By engaging with Shanthaa Realty, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information during business interactions:

• Personal details such as name, phone number, email address, and postal address
• Property-related information shared by clients or property owners
• Identity or business information provided for verification purposes
• Communication records (calls, messages, emails, WhatsApp conversations)

Information is collected only when voluntarily provided or when required for service delivery.

2. Purpose of Information Collection

The information collected is used for:

• Providing real estate consultation and facilitation services
• Responding to enquiries and requests
• Property marketing and coordination
• Communication related to transactions or services
• Legal, regulatory, or compliance requirements

3. Use of Personal Information

Shanthaa Realty uses personal information strictly for legitimate business purposes and will not use it for any unlawful or unauthorized activities.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information to third parties.

Information may be shared only:

• With property owners, buyers, sellers, developers, or agents involved in a transaction
• With legal, financial, or regulatory authorities when required by law
• With service partners strictly for completing agreed services

All sharing is done on a need-to-know basis.

5. Data Security

We take reasonable and appropriate measures to safeguard personal information against unauthorized access, loss, misuse, disclosure, or alteration. However, while we strive to protect data, no method of transmission or storage can be guaranteed as completely secure.

6. Data Retention

Personal information is retained only for as long as necessary to fulfil business purposes, meet legal or regulatory obligations, or resolve disputes. Once no longer required, data may be securely deleted or anonymized.

7. Client Responsibility

Clients are responsible for ensuring that:

• The information they provide is accurate and up to date
• Any third-party information shared is done with proper consent

Shanthaa Realty is not responsible for issues arising from incorrect or incomplete information provided by clients.

8. Consent to Communication

By sharing your contact details, you consent to receive communication from Shanthaa Realty through phone calls, SMS, email, WhatsApp, or other messaging platforms. Such communication will be limited to business and service-related matters.

9. Confidentiality

All personal and business information shared with Shanthaa Realty is treated as confidential, except where disclosure is required by law or agreed upon for service delivery.

10. Changes to Privacy Policy

Shanthaa Realty reserves the right to modify or update this Privacy Policy at any time. Revised policies will apply to all future and ongoing engagements.

11. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

12. Contact

For questions, concerns, or clarifications regarding this Privacy Policy, please contact Shanthaa Realty through officially shared communication channels.